FAQ

  • General

    • What is Regal Options?

      Regal Options is an industry leader in Binary Options Trading. Our platform allows investors to trade in Binary Options directly rather than through an exchange or broker. All of our Binary Options are based on an underlying asset. You can invest in commodities, currency pairs, market indices and stocks, using your computer with an active Internet connection at home, at work or anywhere in the world.

    • How do I make money from this?

      Whenever your investment expires “In the Money”, you will earn a profit. Using effective trading strategies and money management techniques will help you maximize profits.

    • Do I have to download any software for trading?

      No, there is no need to download any software to start trading binary options. Regal Options is the trading platform on its own. Thus, you only need to fill in a short registration form to open your account. Then you will be able to fill it in with appropriate funds.

    • How do I open an account?

      Click the Open Account button on the Regal Options homepage and fill in registration form.

    • Is there a registration fee?

      Opening a trading account with Regal Options is free. In order to start trading in Binary Options, you need to deposit funds to your trading account first.

    • What should I do if I have problems with the registration process?

      Please contact Customer Service team via phone, LiveChat or e-mail at support@regaloptions.com.

  • Support

    • How can I contact you?

      There are numerous ways to contact Customer Service team:

      1. you can call us – for that, please choose one of the phone line numbers enlisted here: Contact us ,
      2. you can have a LiveChat – for that, please use “Have a Question?” box at the bottom of our website,
      3. you can send an e-mail to: support@regaloptions.com.

      In order to provide our platform users with the best assistance possible we offer Customer Service 24 hours a day / 7 days a week.

    • I forgot my password. What should I do?

      In such a case you should click Forgot Password, then provide us with e-mail address used when registering your trading account. Your new password will be sent to this address.

    • How can I update my personal information?

      If your personal information needs to be updated, please log in on our website, click My Account and go to Personal Details. For more help, please contact Customer Service team. For that, you can call one of our phone line numbers, start a LiveChat conversation on our website or send an e-mail to: support@regaloptions.com.

    • I am not able to open a trade. What should I do?

      Please keep in mind that some of the trading options might be not always available. Also, you need to know that each asset has its own specific trading hours, which you can check in Asset Index. Finally, you might not have enough funds on your Regal Options account to open a trade. If none of the above answers your question, please contact Customer Service team via phone, LiveChat or email us at: support@regaloptions.com.

  • Binary trading

    • What is the Close tool?

      This exclusive feature can be used by traders to close the trade and save a part of the invested amount into their balance in case they believe the trade will expire “Out of the Money”. Please note that the trader will receive the amount indicated in the RETURN section, not the total investment amount.

      The Close option is only available for:

      • open trades;
      • Digital options.

      The Close option becomes active 5 minutes after the trade execution and must have a maximum 1-hour time to the expiration time. Moreover, a selected option’s Time to invest must be over 5 minutes.

      This tool is available for all the Regal Options assets.

    • What is the Double tool?

      This exceptional tool enables the trader to double their trade. A new trade will be opened on the same asset wit a current mentioned strike, ending at the same expiration time as the initial trade.

      The Double option is only available for:

      • open trades;
      • Digital options.

      The Double option becomes active 5 minutes after the trade execution and must have a maximum 1-hour time to the expiration time. Moreover, a selected option’s Time to invest must be over 5 minutes.

      This tool is available for all the Regal Options assets.

    • What is the Extend tool?

      While using the Extend tool, the trader is able to extend the current trade for the next 15 minutes. Please notice that the trader will be charged a particular amount indicated in the COST section.

      The Extend option is only available for:

      • open trades;
      • Digital options.

      The Extend option becomes active 5 minutes after the trade execution and must have a maximum 1-hour time to the expiration time. Moreover, a selected option’s Time to invest must be over 5 minutes.

      This tool is available for all the Regal Options assets.

    • What is Dynamic Payout?

      This tool gives the trader an opportunity to insure every single investment they make at Regal Options in case of possible loss.

      The Dynamic Payout feature enables the traders to choose the payout – return on loss ratio before they execute a trade. The trader can choose from five different combinations: one standard ratio and four additional. All combinations are pre-defined and the distance between the levels in each combination is set at 5%. The exclusive Dynamic Payout tool makes trading even more customizable, as it enables the traders to select their own possible return/loss proportion.

    • How long does a trade last?

      The exact duration of a trade can be selected by the platform user. Each trade which you can enter using our trading options has a fixed list of possible expiration times. Thus, the platform user can choose a desired time frame for their trade from those given next to the asset’s name.

    • How to trade Super Turbo Options?

      Super Turbo Options enable the trader to enjoy the quickest trades possible. This exceptional type of options allows investors to trade within 15-,30- and 45-second time frame.

      Thanks to Super Turbo Options, the traders are able to make profit faster and easier than while trading the traditional Turbo Options. Super Turbo Options are a yet another innovation introduced by Regal Options which cannot be found at any other platform.

    • How do I trade with Digital?

      A Digital trade allows you to predict whether the underlying asset price at the trade expiration time will be higher or lower than at the trade entry time. If you predict that the asset price will be higher, click Call to execute the trade. If you predict that the asset price will be lower, click Put to execute the trade. A successful trade will return a profit between 75% and 81%.

    • How do I trade with the Touch?

      A Touch trade allows you to predict whether the underlying asset price will reach the target level – either below the current price level or above it – at least once before the trade expiration time. If the asset price reaches the target level before the trade expiry time, then the position will be “In the Money”. In the event that the target level is not reached before the trade expiry time, the position will be “Out of the Money”.

      If you predict that the asset price will reach the target level which is higher than the asset current price, click Touch Up to execute the trade. If you predict that the asset price will reach the target level which is lower than the asset current price, click Touch Down to execute the trade.

    • How do I trade with One Touch?

      While trading One Touch options, an investor needs to decide if the price of an underlying asset will reach a predetermined target before the expiration time. The main feature that makes One Touch options so attractive is their very high return-on-investment rate of up to 160%. One Touch trades need not wait for the expiration time to settle. Once the asset price reaches the target price, the option expires ‘In the Money’ and the investor makes a profit. It is extremely easy to initiate a One Touch investment:

      • Click over to the One Touch trading section.
      • Choose the asset you’d like to trade as well as the expiration time.
      • Make your prediction: choose a Touch position if you predict the price to reach the specific and predetermined level before the option expires; or a No Touch position if you expect the price will not reach this predetermined level before the option expires.
      • Choose the investment amount.
      • Click the ‘Buy’ button. That’s it!
    • How do I trade with the Range?

      A Range trade allows you to predict whether the underlying asset price will be inside or outside of a specific price range at the trade expiration time. The underlying asset price at the trade expiration time determines whether or not the trade is profitable. If you predict that the asset price will be inside of the range, click In to execute the trade. If you predict that the asset price will be outside of the range, click Out to execute the trade. When the trade expires and the prediction proves right, then the trade is profitable.

    • How do I trade with the Turbo?

      A Turbo trade allows you to enjoy trading within the shortest possible time. The exemplary time frames for Turbo trading are: 60 seconds, 120 seconds or 300 seconds. Using Turbo option is no different that using classic Digital option. You only need to select the asset, the time frame, and specify your investment amount. Then, click Above or Below for predicting that the underlying asset price will be respectively higher or lower than at the trade entry time. Enter the trade by clicking Buy.

    • How do I trade with Over Under?

      The Over Under trade is a type of investment with constant strike prices for all users. The trader can choose from a certain number of strike levels that are already defined. The idea is to predict whether the market price of an underlying asset will be above or below a certain strike level at the option’s expiration time.

      This type of trading has variable payout. That means that for call options lower the strike price against the market price equals lower payout. On the other hand for all put action the same situations equals higher payout.

    • How do I trade with the 5 ticks?

      The 5 ticks trade allows you to enjoy short-term trading. It allows you to predict whether the price of the underlying asset at the trade expiration time will be higher or lower than at the trade opening time. 5 ticks trade expires after 5 price changes of the underlying asset (which takes about 5-15 seconds).

    • Is it possible to view my transaction history?

      Of course it is. You can view the full history of your transactions in the My Account section once you are logged into your trading account.

    • When can I place a trade?

      Depending on which option you use for trading, you can enter a trade no later than:

      • 5 minutes prior to the trade expiration time if trading Digital Options,
      • 5 minutes prior to the trade expiration time if trading Touch Options,
      • 20 minutes prior to the trade expiration time if trading Range Options.
    • What are the trading hours?

      To view the complete list of all of our trading assets along with their trading hours, trading symbols and description please visit our Asset Index.

    • What is the Expiration Rate?

      The Expiration Rate is the underlying asset price at the Expiration Time according to Reuters. The Expiration Rate determines whether the trade is “In the Money” or “Out of the Money”.

    • What is the Expiration Time?

      The Expiration Time denotes the exact date and time when a particular trade expires. Each trade has its own Expiration Time.

    • What return will I get when a trade is "In the Money"?

      Before you execute any trade, you will be able to see what is its predefined return rate. When the position is “In the Money” at the Expiration Time it means that you will receive payout amount equivalent to the return rate.

      For example, if you invest 100 USD/GBP/EUR in a particular trade which offers the return rate of 80% and the position is “In the Money” at the Expiration Time, then you receive your investment of 100 USD/GBP/EUR back plus 80 USD/GBP/EUR extra. In other words, the return rate of 80% for a trade investment of 100 USD/GBP/EUR gives you an opportunity to receive payout of 180 USD/GBP/EUR.

  • Security

    • Is Regal Options website secure?

      Yes. Regal Options uses state-of-the-art technology including 128-bit SSL digital encryption to ensure that all of your transactions, personal information and trading account are secure.

    • How do I know my money is safe?

      Regal Options stores its platform users’ funds separately from the company funds. This ensures that your trading funds are safe.

  • Deposits

    • How can I fund my account?

      Log into your account on our website and go to the Cashier section. Once you click on the Deposit tab, you will be able to choose the amount, currency and method for making a deposit. The methods available for you to fund your trading account are the following:

      • credit / debit card,
      • wire transfer,
      • Cashu,
      • CUP,
      • Neteller.
    • Can I choose a currency for my account?

      Yes. During the registration process you will be asked to choose the default currency for your Regal Options account. Regal Options honors the following currencies:

      • United States Dollar (USD),
      • British Pound (GBP),
      • Euro (EUR).

      Any deposit amount transferred to your Regal Options account will be exchanged into the default currency in the course of transaction. Also, your whole trading activity on our platform will be conducted in the default currency.

    • Do I get a bonus for my deposit?

      Yes. You are eligible to receive a welcome bonus for your first deposit as long as its amount is no less than 200 USD/GBP/EUR. Please note that a bonus does not appear automatically on you Regal Options account. To receive a welcome bonus, you need to claim it via web chat/phone/e-mail. Also, please go to our Terms & Conditions to become acquainted with the Bonus Policy.

    • Are there any fees for investments?

      No. Regal Options does not charge its platform users with any fees for Binary Options trading.

    • What is the minimum and maximum deposit amount?

      The minimum deposit amount is 200 USD/GBP/EUR – depending on which currency has been set up as a default one for your Regal Options account.

      The maximum deposit amount is 5000 USD/GBP/EUR – depending on which currency has been set up as a default one for your Regal Options account.

  • Withdrawals

    • How can I withdraw my profit?

      Log into your account on our website and go to the Cashier section. Once you click on the Withdraw tab, a withdrawal request form will appear. Fill in all the required fields and click on Withdrawal.

    • What is the minimum and maximum withdrawal amount?

      The minimum withdrawal amount is 200 USD/GBP/EUR – depending on which currency has been set up as a default one for your Regal Options account. Wire transfers of 500 USD/GBP/EUR or more are free of charge. For any wire transfer of less than 500 USD/GBP/EUR there is a processing fee of 25 USD/GBP/EUR. The maximum withdrawal amount cannot exceed the funds available on your trading account.

    • Can I withdraw an active bonus?

      No. First, you need to fulfill all the trading requirements specified in the bonus offer. Call us or visit our web chat to speak with Regal Options representative about the trading requirements. Also, you may send an e-mail to: support@regaloptions.com.

    • What is needed to make a withdrawal?

      Regal Options requires its platform users to confirm their identity and address before a withdrawal can be processed. For the purpose of identity and address verification you need to submit the following documentation:

      • a scan of your current government-issued ID with your picture on it,
      • a copy of any utility bill stating your address,
      • a scan of the credit / debit card which you used for making a deposit (both its front and back); please note that you can cover up the card number except last four digits.

      You must send copies of the above-mentioned documents via e-mail to: accounts@regaloptions.com.

    • What are the fees?

      Any fees concerning the withdrawal procedure strictly depend on the method of processing a withdrawal:

      1. CREDIT / DEBIT CARD – There is no fee for any withdrawal processed back to your credit / debit card.
      2. WIRE TRANSFER – There is the processing fee imposed on all the wire transfers of less than 500 USD/GBP/EUR (depending on which currency has been set up as a default one for your Regal Options account). The processing fee is 25 USD/GBP/EUR.
    • How long does a withdrawal take?

      Once you fill in a withdrawal request form on our website it will be submitted to the Financial Department. Then, it takes no more than 10 business days to fully verify the request. Once your request finds acceptance the money will be transferred back to you. The transfer procedure lasts for no longer than 3 to 10 business days. Please note that you are required to confirm your identity and address before making a withdrawal request.

*DISCLAIMER: As with any financial assets, binary options trading may also result in a partial or total loss of your investment funds. Consequently, it is expressly advised that you should never invest money which you cannot afford to lose. Please ensure you read our Terms & Conditions carefully before making binary options investments. The trading rates on our website are the ones at which Regal Options is willing to sell binary options to its customers at the point of sale. As such, they may not directly correspond to real-time market levels at the point in time at which the sale of options occurs. It is the responsibility of all visitors to the website to ensure that their interaction with Regal Options is strictly within the law and corresponds to the strictures enforced in their own country of residence. Customers should be aware of potential individual capital gain tax liabilities in their country of residence.

BUSINESS MODEL: Results are contingent on choosing the correct direction of an asset's price, from the given strike price, by the selected expiry period. Upon trade initiation, traders receive a confirmation screen showing the asset, the strike price, the chosen direction (CALL or PUT), and the investment amount.

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